Alternative Medicine Network General Information
Internet ordering is the fastest and easiest, however, if you are uncomfortable ordering over the Internet and would like to place an order for any of our products, please call our toll-free number: 1-877-753-5424. (Our hours are 9:00 am - 5:00 pm in California in the Pacific Time Zone.) We will be happy to take your order over the phone.
If we are working with another client and not available when you call, please be sure to leave a message and we will get back to you as soon as possible.
Ordering Saliva, Blood or Urine Test Kits
- California State Laws: If you live in California, and only if you would like to receive one of the saliva, blood or urine tests, you will need to email us a prescription from a medical practitioner (could be a physician, physician's assistant, naturopath etc.) in order for us to process your order and send you your test.
- New York State Laws: Residents may not receive tests per state laws. Perhaps having these tests shipped to you outside of California or New York may be a good option. The Air Quality tests and Pet tests do NOT need a prescription and can be sent anywhere needed.
- Please note that because return postage for Home Health tests sent within the USA is included when ordering test kits, there is an extra shipping charge of $10. The amount the laboratory charges for international shipping will be added to international order payments for Home Health tests. (This extra charge is NOT added to the Canine Health Check Test Kit or Any of the Air Quality Test Kits.)
Everything you need to collect your saliva, blood or urine sample and return it to the lab is included. You should receive your results approximately 5 to 7 business days after the lab has received your sample. There are no additional lab or postage fees required after test purchase unless your order is to be shipped outside of the USA. Additional shipping charges may be incurred for lab test samples sent outside of the USA. Once ordered, lab tests are not returnable.
Orders are generally shipped within 4 - 5 business days of receipt of your order (often sooner) and sent via the shipping method you have selected. If you live outside of the U.S. and the shipping method you have selected is unavailable for your delivery we will let you know of another shipping method and additional costs if any. Average shipping & handling costs within USA are $7.20. Average international shipping/handling costs are $19.00. If shipping costs are higher when the shipment is created, we will add the additional charges to your payment. International Orders are always welcome! We currently ship all over the world via First Class Mail, Priority Mail, Express Mail Global Priority Mail, and Global Express Mail.If USA shipping is selected in error for international shipments, we will calculate the correct shipping amount and add it to your charges.
Insurance may be added to your order for an additional cost. Please let us know upon placing your order if you would like to add insurance as it cannot be added after the order has been processed.
Please Note: We ship all of our products all over the world. Please check with your local customs department to be sure there will be no issues with receiving the products in your location as we do not know customs requirements in all countries and can not be responsible if customs regulations in your country will not allow your order to be delivered to you.
Please be aware that we only ship orders when all products in the order are in stock to ship.
Check Acceptance Policy
We do not accept checks through our internet site, however, you can pay by check when using your PayPal account. Please note that we accept PayPal payments for those orders within the U.S. only.
All mail orders must be paid by money order only. Please call us at 877-753-5424 in order to place a mail order as money order requirements will vary.
Shop with confidence at no risk. *For your protection, we are happy to offer our clients a 30-day money-back guarantee. All of our clients who return un-opened products ordered from Alternative Medicine Network will receive a full refund of the product price for any unopened items that are returned within 30 days. (Shipping and handling fees are not refundable.) To receive a credit, please include a copy of your invoice (emailed upon ordering) or we will be unable to properly credit your account and provide a refund. Please add delivery tracking to your return.
Returns should be sent to: Alternative Medicine Network, Shipping Department, 43980 Mahlon Vail Rd., Temecula CA 92592
Online Video passes given with progesterone orders that are returned will be charged a fee of $4.95 against the returning order. (This is the same charge used to watch one of our online videos online through our website.)
Send returns to: Alternative Medicine Network, Shipping Department, 43980 Mahlon Vail Road #1504, Temecula, CA 92592. Be sure to get a delivery confirmation number as we are unable to credit your order if we do not receive it back.
Please note that coupons are not valid for ongoing shipments as a Preferred Member but rather, can be applied to any items other than the Preferred Member Progesterone or Preferred Member Turbo ProRenew that you would like to purchase on the site. The Preferred Member shipments of progesterone or Turbo ProRenew with the free bottle after 12 (just paying for shipping) are the least expensive way to purchase the cream, unless you are purchasing the Baker's Dozen (buy 12 at one time and get one free).
Thank you so much for visiting this site and we wish you the very best in your quest for optimum health!